Updating the server

This page provides the procedure for updating your existing GWB license server to the latest release version. To see related topics, please see our Floating license installation page.

Stop GWB License service

  1. Launch LMTOOLS, the FLEXlm tools program, from the GwbLicenseServer folder or the Windows start menu
  2. Move to the Start/Stop/Reread pane and click on Stop Server
       If you have multiple services configured you may first need to choose the service you want to stop on the Service/License File pane by selecting the correct service in the listbox.

If you were unable to stop the service from LMTOOLS, you will need to go to Windows Task Manager to end the application. Hit the Windows key, search for and launch Task Manager. Click on “More details” if the default view is in the “Fewer details” mode. Locate lmgrd.exe on the Details pane, right-click, and select End Task. There may be multiple instances of lmgrd.exe that need to be closed.


   If you have multiple services configured you may want to be more selective about which lmgrd.exe processes you want to stop. To differentiate instances in Task Manager you can right click on a column name (e.g. Name, PID, Status, etc.) select select columns and then tick the box for image path name. You will then be able to see which lmgrd.exe processes are in the GwbLicenseServer folder.

Obtain and install the latest version of the GWB server

Get the latest version of the GWB License Server software with the update utility or with original download link.

  • Using the update utility:
    1. Browse to the installation folder for the GWB License Server, such as "C:\Program Files\GwbLicenseServer".
    2. Run SVRUpdateUtility.exe.
    3. Follow the prompts to install the latest version.
  • Download with original download link if update utility does not work or if server is not connected to the internet:
    1. Use the Server Download link provided when the license was purchased which will always download the latest version.
    2. Run the new GWB License Server installer executable, for example “SVR1700_setup.exe”. The installation should overwrite the existing version.

Start GWB License service

  1. Launch LMTOOLS, the FLEXlm tools program, from the GwbLicenseServer folder or the Windows start menu
  2. Move to the Start/Stop/Reread pane and click on Start Server
       If you have multiple services configured you may first need to choose the service you want to start on the Service/License File pane by selecting the correct service in the listbox.

  3. Check the log file to make sure LMGRD was able to start the vendor daemon and locate the activation

Further support

If you follow the instructions on this page and encounter issues setting up a floating license, please consult our troubleshooting guide.


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